MacBook service and repair in Kraków

We specialise in MacBook logic board repair and take on repairs other services turn down. Diagnosis and repair happen on site, in Kraków — under a microscope, with specialist equipment.

Most common problems

• MacBook won’t turn on or charge. The cause is often on the logic board: a short circuit, a damaged power circuit or liquid damage. We repair logic boards by micro-soldering instead of replacing them.
• MacBook after a spill. Coffee, water, a soft drink — the sooner the computer reaches us, the better the chances. Turn it off, don’t charge it and bring it in.
• Purple image, lines or no image. Often caused by damaged screen cables (so-called flexgate) or the panel itself. We replace just the brand-new panel instead of the whole display assembly, which makes the repair much cheaper.
• Noisy and running hot. Dust and dried-out thermal paste slow the computer down. Cooling system maintenance helps.
• Weak battery. The MacBook lasts less and less on battery or shuts down despite being charged — time for a new battery.
• Keyboard and trackpad. Keys that don’t work, missing keycaps or a keyboard in a foreign layout — we replace whole keyboards and individual parts.
• Critical update error. A common fault in MacBook Pros made after 2016.

How the repair works

1. Initial diagnosis in front of you. We open the case, look at the board together and explain straight away what happened.
2. Expected cost range and timeframe. We only start the repair once you approve.
3. Repair on site, in Kraków. With electronics, the exact cause often only shows during the repair — if it goes beyond the agreed scope, we call you first.
4. Pick-up with a warranty — 3 months as standard. Have a home or contents insurance policy? We prepare a report for your insurer free of charge with the repair.

Original parts

Whenever possible, we fit original Apple parts recovered from practically new devices, with zero or minimal wear. This is a deliberate choice. Original recovered parts pair with the repaired device without any issues. The usual choice is between cheap replacements and expensive parts from Apple’s official channels. We spent a long time looking for a third way and found it: a trusted supplier who lets us give you an original part in practically new condition, at a price official-channel parts can’t match.

• Batteries — original Apple, usually with 1–5 charge cycles and 100% capacity.
• Keyboards and trackpads — original Apple.

Screens — always new panels

When replacing a screen we fit a brand-new panel from the same manufacturers that supply Apple (most often LG Display and Sharp). We keep the display assembly that’s already in your computer — in about 95% of cases the panel alone can be replaced, even if the lid is bent. Replacing the whole display assembly (then a recovered one) is a last resort for us, because it means a higher and usually unnecessary cost for you.

When quoting, we present the available options — the final decision is always yours.

Why iHelp

We have been repairing MacBooks since 2017, and our customers rate us 5.0 on Google. What they praise most is that we explain everything as we go and that we fix hardware that was written off elsewhere.