MacBook Pro repair in Kraków

From Intel models — Retina and Touch Bar — to 14″ and 16″ MacBook Pros with Apple M1–M4 chips. Initial diagnosis in front of you, repair on site, in Kraków.

What we repair

Every repair is quoted individually — before we start, you get an expected cost range. Why don’t we publish a price list? Warranty: 3 months.

Have home or contents insurance? We prepare a damage report for your insurer — free of charge with the repair.

Buying a used MacBook, or just bought one? We check its condition with you.

MacBook Pro is the most frequent guest on our workbench. We know the older Retina models, the problematic 2016–2019 Touch Bar MacBook Pros and the new 14″ and 16″ models with Apple chips well. We repair logic boards by micro-soldering under a microscope — replacing the whole board is a last resort for us.

Most common problems

  • Purple image, lines or a disappearing backlight. In 2016–2019 models the screen cables are usually to blame (flexgate). We replace the damaged T-CON cables under a microscope instead of the whole display assembly.
  • Cracked screen. In the new 14″ and 16″ MacBook Pros with a 120 Hz screen we also replace just the brand-new panel instead of the whole display assembly — much cheaper.
  • Liquid damage. Even extreme cases can be saved — including boards with burnt-through damage after a cola spill.
  • Computer won’t turn on or charge. Most often a short circuit or a damaged power circuit on the logic board — see logic board repair.
  • Critical update error. Typical of MacBook Pros made after 2016; the cause can be the storage, camera, Touch Bar, Touch ID or the security chip.
  • Sticking keys. The 2016–2019 butterfly keyboards are prone to failure — we replace them.
  • Noisy and running hot. Dust and dried-out thermal paste can slow down even the most powerful MacBook Pro. Cooling system maintenance brings back quiet operation.
  • Weak battery. Short battery life or a battery service message — we replace the battery.

Original parts

Whenever possible, we fit original Apple parts recovered from practically new devices, with zero or minimal wear. This is a deliberate choice. Original recovered parts pair with the repaired device without any issues. The usual choice is between cheap replacements and expensive parts from Apple’s official channels. We spent a long time looking for a third way and found it: a trusted supplier who lets us give you an original part in practically new condition, at a price official-channel parts can’t match.

  • Batteries — original Apple, usually with 1–5 charge cycles and 100% capacity.
  • Keyboards and trackpads — original Apple.

Screens — always new panels

When replacing a screen we fit a brand-new panel from the same manufacturers that supply Apple (most often LG Display and Sharp). We keep the display assembly that’s already in your computer — in about 95% of cases the panel alone can be replaced, even if the lid is bent. Replacing the whole display assembly (then a recovered one) is a last resort for us, because it means a higher and usually unnecessary cost for you.

When quoting, we present the available options — the final decision is always yours.

How the repair works

  1. Initial diagnosis in front of you. We open the case, look at the board together and explain straight away what happened.
  2. Expected cost range and timeframe — we only start the repair once you approve.
  3. Repair on site, in Kraków. If it turns out during the repair that it goes beyond the agreed scope, we call you first.
  4. Pick-up with a warranty — 3 months as standard. For damage covered by a policy we prepare a report for your insurer — free of charge with the repair.

FAQ

What parts do you use?

Whenever possible — original Apple parts recovered from practically new devices, with zero or minimal wear. This is a deliberate choice. We searched a long time for a supplier that lets us fit original parts instead of replacements, without official-channel prices. Batteries usually have 1–5 cycles and 100% capacity. Screens are the exception — when replacing the panel alone we always fit a brand-new one. They pair with the repaired device without any issues.

My MacBook Pro shows a purple image or the backlight disappears when I open the lid. What is it?

It’s a typical symptom of damaged screen cables (so-called flexgate) in 2016–2019 models. We replace the damaged cables under a microscope, without replacing the whole display assembly — much cheaper than a new lid.

Do you repair MacBook Pros with Intel and Apple M1–M4 processors?

Yes — both Intel models and the 14″ and 16″ models with Apple chips (M1 Pro/Max – M4), including logic board and liquid damage repair.

What warranty do I get?

Our standard service warranty on all repairs is 3 months. In special cases, depending on the type of repair, it can be extended.

How it works

Three steps to a working device.

  1. 1

    Problem

    Something stopped working? You’re in the right place. Bring the device in or request a repair online.

  2. 2

    Action

    We do the initial diagnosis in front of you: we open the case, look at the board together and explain straight away what happened. Before the repair you get an expected cost range.

  3. 3

    Solution

    You pick up a working device — with a warranty on the repair.

Something stopped working?

Describe the fault — we reply within 24 hours. Or just drop in: Kącik 2, Plac Bohaterów Getta.