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Tell us what happened.
Device
MacBook
iPhone
iPad
iMac
Other
Model
(ideally the number in A1234 format)
On a MacBook the model number is printed in small text on the bottom case. A name like “MacBook Air” or “MacBook Pro” fits several models. If you can’t find the number, enter the name.
Serial number
On a MacBook: Apple menu → About This Mac. It is also printed on the bottom case, next to the model number.
What’s happening?
Photos of the damage
(optional, up to 5)
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Name
Phone
(optional)
E-mail
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We reply within 24 hours on working days.